Terms and Conditions of Purple Connective

1. Scope of Application

These Terms and Conditions apply to all orders placed via the webshop Purple Connective (www.purpleconnective.ch) by consumers and businesses. By placing an order, you agree to these terms.

2. Vendor

Purple Connective

Winiger BlackLight
Carmenstrasse 43
8032 Zurich

hello@purpleconnective.com

Commercial register no.: CHE-480.284.763

VAT ID: […]

3. Offer and Conclusion of Contract

Product presentations in the webshop are not legally binding offers but an invitation to order. By clicking the "Buy Now" button, you place a binding order for the goods in your shopping cart. The purchase contract is concluded upon our explicit order confirmation or dispatch of the goods.

4. Prices and Shipping Costs

All prices are in Swiss Francs (CHF) including VAT. Additional customs duties and taxes may apply for deliveries to the EU, to be borne by the customer. Shipping costs are shown separately during checkout.

5. Delivery

Deliveries are generally made within 2–7 working days, depending on the destination country. Delivery times are non-binding. Delays do not entitle the customer to compensation or contract cancellation.

6. Payment

Payment methods include credit card, TWINT, prepayment, or other methods offered in the webshop. Goods remain our property until full payment is received.

7. Right of Return

Customers have the right to return the goods within 14 days of receipt without providing any reason. Returns are at the customer’s cost and risk. Items must be returned unused, undamaged, and in original packaging.

Excluded from return:

- Custom-made and personalized jewelry

After inspection of the returned items, the purchase price (excluding shipping costs) will be refunded.

8. Warranty

Swiss legal warranty rights apply. We are not liable for defects resulting from improper use.

9. Liability

Purple Connective is only liable for damages caused by gross negligence or intent. No liability is assumed for indirect or consequential damages, such as loss of profit or third-party claims.

10. Data Protection

Personal data is processed according to our privacy policy, available on our website at any time.

11. Governing Law and Jurisdiction

Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Jurisdiction is the registered office of Purple Connective, subject to mandatory legal provisions.

12. Changes to the T&C

Purple Connective reserves the right to change these terms at any time. The current version is published on our website.